LOYALTY POINTS

The Super Falafel Loyalty Program allows members to earn points for eligible purchases and redeem them for rewards and benefits.

• How to Earn Points:
  • Members can earn points by making qualifying purchases at Super Falafel. Earn 1 point for every dollar spent. 40 points = $1 discount on qualifying purchases.
  • Customers must have a minimum of 400 points in order to start redeeming.
  • Additional opportunities to earn points may include special promotions or events.
• How to Redeem Points:
  • Members can redeem their accumulated points for discounts on eligible purchases.
• Viewing Point Balance and Account Management:
  • Members can review their points balance, transaction history and update personal details and preferences by logging into their account on the Loyalty Program website.
  • Access to the website requires a username and password.
• Points Members must give the Company appropriate permission to contact them via email or telephone.
• Points Expiration Policy:
  • Members must remain active in the Loyalty Program to retain accumulated points.
  • If a member account is inactive for twelve (12) consecutive months, all accumulated points will be forfeited.
  • Members can maintain active status and retain accumulated points by earning and redeeming points in the Loyalty Program at least once every twelve (12) months.
• Termination and Modification:
  • We reserve the right, in our sole discretion, to make changes or modifications to the Loyalty Program Terms at any time and for any reason.
  • Updated terms will be posted on our website with a revised "last updated" date.
  • Members are responsible for reviewing the Program Terms periodically to stay informed of any updates.
  • Continued use of the Loyalty Program after changes to the Program Terms will constitute acceptance of the revised terms.
• Privacy Policy:
  • We value member privacy and handle personal information in accordance with our Privacy Policy.
  • Member data will not be sold or shared with third parties without consent.
• Customer Support:
  • For inquiries or assistance related to the Loyalty Program, please contact our customer support team at events@trotters.com.
• Governing Law and Jurisdiction:
  • The laws of Trinidad & Tobago govern the Super Falafel Loyalty Program and any disputes arising from it.
  • Any legal disputes shall be resolved in the courts of Trinidad and Tobago.